Status
Monitoring - A fix has been implemented and we are monitoring the results.
May 17, 10:42 EDT
Identified - Users on US-5A may experience issues with scan indexing. The issue has been identified.
May 17, 09:50 EDT
AP-SYD-1 Operational
90 days ago
99.95 % uptime
Today
CA01 Operational
90 days ago
99.95 % uptime
Today
FRA Operational
90 days ago
99.95 % uptime
Today
JP01 Operational
90 days ago
99.95 % uptime
Today
US07 Operational
90 days ago
99.95 % uptime
Today
SING Operational
90 days ago
99.95 % uptime
Today
UK-LON-1 Operational
90 days ago
99.95 % uptime
Today
US-1A Operational
90 days ago
99.95 % uptime
Today
US-2A Operational
90 days ago
99.95 % uptime
Today
US-2B Operational
90 days ago
99.95 % uptime
Today
US-3A Operational
90 days ago
99.95 % uptime
Today
US-4A Operational
90 days ago
99.95 % uptime
Today
US-5A Degraded Performance
90 days ago
99.95 % uptime
Today
IN01 Operational
90 days ago
99.95 % uptime
Today
BR01 Operational
90 days ago
99.95 % uptime
Today
Gov01 Operational
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 17, 2022

Unresolved incident: INC-747: Certain users are experiencing issues with scan indexing.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022
Resolved - This incident has been resolved.
May 12, 09:07 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 11, 00:17 EDT
Identified - The issue has been identified and a fix is being implemented.
May 10, 22:30 EDT
Investigating - Users are experiencing issues with explore views.
May 10, 22:30 EDT
May 11, 2022
May 10, 2022
Resolved - This incident has been resolved.
May 10, 09:59 EDT
Update - The initial data processing delay has cleared fully; this has caused downstream processing to be delayed commensurately, this backlog is declining at a steady state.
May 9, 17:38 EDT
Monitoring - A fix has been deployed and the observed data backlog is dropping at an accelerated pace and services are stable after the fix deployment
May 9, 12:34 EDT
Investigating - We are aware of and actively investigating a delay in Lumin data processing for some users. We will provide periodic updates as our engineers continue working on this issue.
May 9, 08:35 EDT
May 9, 2022
May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.

May 6, 2022

No incidents reported.

May 5, 2022

No incidents reported.

May 4, 2022
Resolved - This incident has been resolved.
May 4, 12:26 EDT
Update - We are continuing to monitor for any further issues.
May 3, 21:38 EDT
Monitoring - We have implemented a fix for the issue and are monitoring the recovery.
May 3, 10:56 EDT
Update - Our engineering team is continuing to work on a fix for this issue.
May 3, 01:53 EDT
Update - We are continuing to work on a fix for this issue.
May 2, 19:21 EDT
Identified - We have identified the cause of the problem causing the latency issue with scan processing. Our engineering team is working to implement a fix for the issue.
Apr 28, 18:28 EDT
Investigating - We are aware of and currently investigating a latency issue that is impacting scan processing for some users. We will provide periodic updates as our engineers continue working on this issue.
Apr 28, 17:31 EDT
Resolved - The cause of the latency has been resolved and the initial backlog has cleared. There may be some slight delays in post-processing of scan results.
May 4, 06:50 EDT
Update - We continue to monitor the recovery of the issue.
May 3, 21:38 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 3, 16:49 EDT
Identified - Certain customers may experience latency issues in viewing scan results.
May 3, 15:52 EDT
May 3, 2022
Resolved - This incident has been resolved.
May 3, 18:40 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 2, 07:58 EDT
Identified - The issue has been identified and a fix is being implemented.
May 2, 07:53 EDT
Investigating - We are currently investigating this issue.
May 2, 03:50 EDT