INC-675: Users can experience occasional 5xx when interacting with tio

Status

Incident Report for Tenable Inc

Resolved

This incident has been resolved.

Posted Dec 01, 2021 - 11:15 EST

Monitoring

Fix has been deployed
Impact:
* product: .io vm
* site: all sites

Posted Dec 01, 2021 - 10:37 EST

Update

Identified - the issue has been identified and a fix is being implemented
Impact:
* product: .io vm
* site: all sites

Posted Dec 01, 2021 - 07:27 EST

Investigating

Agent auto updates to version 10 may cause a 503 and immediate relink
Impact:
* product: .io vm
* site: all sites

Posted Dec 01, 2021 - 07:20 EST

This incident affected: Tenable Vulnerability Management (VM: AP-SYD-1, VM: BR01, VM: CA01, VM: FRA, VM: IN01, VM: JP01, VM: SING, VM: UK-LON-1, VM: US-1A, VM: US-2A, VM: US-2B, VM: US-3A, VM: US-4A, VM: US-5A, VM: US07).