INC-741: Delays in Lumin data processing for some users

Incident Report for Tenable Inc

Resolved

This incident has been resolved.

Posted May 10, 2022 - 09:59 EDT

Update

The initial data processing delay has cleared fully; this has caused downstream processing to be delayed commensurately, this backlog is declining at a steady state.

Posted May 09, 2022 - 17:38 EDT

Monitoring

A fix has been deployed and the observed data backlog is dropping at an accelerated pace and services are stable after the fix deployment

Posted May 09, 2022 - 12:34 EDT

Investigating

We are aware of and actively investigating a delay in Lumin data processing for some users. We will provide periodic updates as our engineers continue working on this issue.

Posted May 09, 2022 - 08:35 EDT

This incident affected: Tenable Vulnerability Management (VM: US-5A).